Quote the work. Keep the detail.
Build around your price breaks, print methods, setup charges, delivery rules and customer agreements. Give your team a clear route for exceptions.
PRINTED MERCHANDISE / PROMOTIONAL PRODUCTS / ECOMMERCE
More orders.
Less back-and-forth.
Turn complex merchandise enquiries into clear quotations, connected supplier workflows and customer experiences that bring people back.
For independent merchandise agents and established distributors: a bespoke platform that connects the customer experience to the way you quote, buy and deliver.
Start with your current website, key suppliers and one difficult handover.
From first click
to next order.
- 01 / PRODUCT DATAYour suppliersFeeds · stock · price breaks
- 02 / YOUR RULESYour operationQuote · artwork · fulfilment
- 03 / CUSTOMER EXPERIENCEYour storefrontDiscover · approve · reorder
One connected foundation.
Room for what comes next.
THE WEBSITE IS ONLY THE START
Give every handover
a better home.
When the quote lives in an inbox, supplier data lives in a spreadsheet and order updates depend on a phone call, the work grows with every sale. Connect the moving parts around your own process.
Your catalogue. Your structure.
Map supplier feeds into a product model you control. Validate changes, see import exceptions and extend the same approach to new sources.
A customer journey that keeps moving.
A responsive React experience for discovery, quotation, approvals and order progress. Shared APIs give a future app a consistent foundation.
Turn repeat demand into a simpler order.
Reconnect customers with previous orders and relevant ranges. Support remerchandising and permission-aware remarketing through your chosen tools.
A PLATFORM THAT FITS YOUR STAGE
Small team. Big operation.
Built around you.
INDEPENDENT AGENTS & GROWING TEAMS
More time for customers.
Less time copying details.
Start with the part of your workflow that slows you down. Make your range easier to sell and your quotations easier to manage, with a practical first phase and room to grow.
- Focus the first release on the suppliers and products that matter.
- Capture the detail needed for a useful quote, earlier.
- Keep the systems that already serve your business well.
ESTABLISHED DISTRIBUTORS & COMPLEX OPERATIONS
Make development
add up to progress.
If every new feed or customer rule starts another expensive development cycle, give the platform clearer foundations. Separate supplier formats, business rules and customer experiences so they can evolve together.
- Support account pricing, roles and approval requirements.
- Connect catalogue, finance, CRM and supplier operations.
- Plan a phased migration with reconciliation and release checks.
FROM ENQUIRY TO REPEAT BUSINESS
The whole journey.
Connected by design.
A blueprint shaped to your operation. Start with the parts you need now and extend the same foundation.
- 01 / Discover
A range worth exploring
Search, useful filters, curated collections and product detail that makes decoration choices clear.
- 02 / Configure
A quote that reflects the job
Quantities, print positions, artwork, deadlines and delivery requirements captured in one journey.
- 03 / Approve
Keep decisions together
Versioned quotes and artwork approval, with an explicit handover from accepted quote to order.
- 04 / Fulfil
Connect the supplier handover
Send agreed order details through the right integration or reviewed workflow, with status and exceptions visible.
- 05 / Return
Make the next order easier
Order history, current-price checks, saved artwork references and account-specific ranges bring customers back.
More suppliers should mean more choice.
Connect new providers through reusable adapters and clear data definitions, rather than a fixed catalogue of integrations. Each connection is scoped around the access, formats and rules available; exceptions stay visible to your team.
How we connect systemsSECTOR EXPERIENCE / ANOTHER PLANET
Built around the detail
of merchandise.
Our work with Another Planet connects supplier information, a public product catalogue and a reviewed quotation journey. The case study shows the architecture and customer experience across screen sizes.
It’s a useful example of the connected thinking we bring to this sector. Your platform is scoped around your own products, commercial rules and customers.
See the Another Planet build
VALUE IN THE EVERYDAY DETAIL
Make the platform work
for the business.
Protect the margin behind every quote
A product price is only the beginning. Quantities, decoration methods, print positions, setup charges, carriage and customer agreements can change the commercial result. Build those rules into the quotation journey, with clear exceptions for your team to review.
The useful measure is the work around the quote: how often someone rekeys a line, corrects a price or chases missing artwork. We agree a baseline with you and use it to prioritise the changes that matter.
Make supplier data work on your terms
Give each feed a clear mapping into your own product structure. Categories, variants, images, stock and price breaks can be validated before they reach the customer experience. Import history and exception reporting help your team see what changed and what needs attention.
New suppliers extend the same approach through adapters and agreed data definitions. APIs, files and scheduled imports can sit alongside each other; access, source quality, licensing and update frequency are checked for each connection.
Give the next order a head start
Let customers return to their previous products, approved artwork and order details, then confirm what has changed. A repeat order still needs current pricing, availability and delivery checks.
Connect order milestones to useful customer updates. Build curated ranges for returning accounts, seasonal campaigns and relevant follow-ups, using the customer permissions and preferences your business holds.
A CLEAR WAY FORWARD
Keep what works.
Connect what’s missing.
We map a real enquiry through your business before defining the build. That includes the people, commercial decisions, data and exceptions around it.
- 01 / Map the real workflowAgree the customer journey, supplier handovers and the first outcomes worth delivering.
- 02 / Build a useful first phaseValidate sample feeds and pricing, develop the experience and review working releases with your team.
- 03 / Launch with a next stepReconcile migrated records, support adoption and make the roadmap, releases and issue reporting clear.
BEFORE WE TALK
A few useful answers.
Can we improve our existing website?
Yes. The right first step may be connecting your current storefront to a better catalogue or quotation workflow. We review the existing platform and integrations before recommending what to keep, extend or replace.
Can a small agency start with a focused scope?
Yes. Start with the journey that creates the most manual work: one supplier group, a product range or a quotation handover. Agree what success looks like, launch a useful first phase and add capability as the business needs it.
Can the platform support an app later?
An API-led foundation allows a responsive React storefront, customer portal and a future mobile app to use shared business rules and records. Native app delivery is a separately planned part of the roadmap, with its own customer needs, scope and release requirements.
How do we get a clear proposal?
Bring your current website, key suppliers and an example of a quote or order that takes too much effort. We discuss the workflow, the systems you need to retain and the commercial priorities, then set out a practical scope, delivery approach and investment.
LET’S FIND THE OPPORTUNITY
Where does your
workflow get stuck?
Tell us what you sell, which systems you use and the handover you’d most like to improve. Early thoughts are enough.
- Your current website or platform.
- The suppliers and feeds you need to connect.
- What happens today, and what should happen instead.
What happens next?
We’ll reply to discuss the fit and a practical next step. You don’t need a technical specification to start.